• emergency rental assistance faqs

    Gwinnett County has received more than $28.1 million in stimulus funds through the federal Emergency Rental Assistance Program. These funds will be used to extend Project RESET to provide direct rental and utility assistance to income-eligible individuals and households financially impacted by COVID-19. Applications for this program are available now at GCGA.us/ProjectRESET2

    Households in immediate need are encouraged to find currently available community resources at GCGA.us/COVID19Resources.

    GA Crisis Suicide Lifeline Phone

  • Mental Health & Behavioral Resources

    • Please contact your insurance provider FIRST to determine where they have authorized access for mental health services. Please confirm, either while making an appointment or prior to going to an appointment, if your insurance provider is accepted. In addition, your insurance provider may have referrals to specific therapists who specialize in children and adolescent issues.


      Georgia Crisis & Access Line (GCAL)

      Georgia Crisis and Access Line
      ​Callers have access to a clinician who will triage the crisis over the phone.
      If unable to de-escalate over the phone; a DD and Mental Health team go-to the location of the crisis.
      Staff able to 10-13 (involuntary transport) or go with the family to the hospital with their assessment information.

      Lakeview Behavioral Health

      1 Technology Parkway South Norcross, GA 30092
      Lakeview Behavioral Health
      Age Range: 9-17.
      Insurance: Free assessments, accepts most major insurance and CMOs.
      Inpatient, intensive outpatient, partial hospitalization.

      Laurelwood Hospital

      200 Wisteria Drive Gainesville, GA 30501
      Laurelwood Hospital
      Age Range: 12-18
      Insurance: Free assessments, accepts most major insurance with the exception of Cigna and Tri-Care
      Inpatient, intensive outpatient, partial hospitalization

      Peachford Hospital

      2151 Peachford Road Atlanta, GA 30339
      Peachford Hospital
      Age Range: 4-18.
      Insurance: Free assessments, accepts most major insurance and CMOs.
      Inpatient, intensive outpatient, partial hospitalization, parenting classes.

      Ridgeview Institute

      3995 South Cobb Drive Smyrna, GA 30080
      Ridgeview Institute
      Age Range: 11-17.
      Insurance: Accepts most major insurance and CMOs.
      Inpatient, stabilization, DBT.

      Riverwoods Hospital

      223 Medical Center Drive Riverdale, GA 30274
      Riverwoods Hospital
      Age Range: 9-17.
      Insurance: Accepts most major insurance and CMOs.
      Inpatient, intensive outpatient, partial hospitalization.

      Summit Ridge Hospital

      250 Scenic Highway Lawrenceville, GA 30045

      Summit Ridge Hospital
      Age Range: 13+.
      Insurance: Free assessments, Accepts most insurances, with the exception disability Medicaid (SSI).
      Inpatient, Outpatient, Partial Hospitalization.

      View Point Health Crisis Stabilization Unit

      2591 Candler Road Decatur, GA 30032

      View Point Health Crisis Stabilization Unit

      Age Range: 14-17.
      Insurance: CMOs (Amerigroup, Peachstate, Wellcare), and uninsured; Bed purchase for SSI Medicaid, when other Medicaid facilities are full or deny.

      Treatment Agencies

      Catholic Charities Counseling Offices/Atlanta*

      (404) 920-7745 (English and Espanol)

      Catholic Charities Counseling Offices/ Atlanta
      Services offered on a sliding-fee scale. Check website or call for more details.
      Services offers individual, couples, family, children, and adolescent counseling/therapy provided by highly qualified, professional therapists., marital and family conflict, adolescent issues, depression, anxiety & stress, support with addictions, grief & loss, challenging life transitions, anger management and impulse control, relapse prevention, school conflicts and behavior problems, sibling rivalry, parent-child relationships, domestic violence and trauma care, Play Therapy.

      CETPA, Inc.*

      770-662-0249 (Admin/Treatment)
      678-646-5959 (Prevention Building

      CETPA, Inc.
      Behavioral Health Services (including Evaluations/Assessment, Individual/Group Therapy, Nursing Services, Medication Management and more) and Substance Abuse Prevention.
      Provides services in English and Spanish for Spanish speaking consumers or bilingual consumers who, to avoid misunderstanding, prefer to communicate in Spanish.
      Sliding Fee Scale—Check website or call for more information.

      Families First*

      404-853-2844 (for appointments)
      404-541-3040 (Gwinnett Office)

      Families First
      Hours: Wednesday 11:30PM – 7:30PM, Thursday 9:00AM – 5:30PM, Friday 9:00AM – 5:00PM.
      Services offered on a sliding-fee scale—Proof of Income needed.
      Provides Individual, Family, Marriage and Group Counseling.
      Check website or call for more details.

      ViewPoint Health

      678-209-2411 (M-F 8:30am-5pm)
      1-800-715-4225 (after hours)

      ViewPoint Health
      Check website or call for more details.
      Mental health services serving Adults and youth that may benefit from integrated physical and mental health services. Services for youth may include health screenings and ongoing care, as well as, individual, group or family counseling. Provides limited pharmacy services at some sites. View Point Health fees are established by the State of Georgia on a sliding scale based on family size and amount of income.
      Clubhouse: 678-209-2550 Serving youth who are in need of intensive substance use recovery supports.
      Emergency services 24-Hour Access to Care by calling View Point Health. Since emergencies can occur anytime, a mental health professional with psychiatric backup is always available by calling 678-209-2411

      National Suicide Prevention Lifeline 1-800-273-TALK (8255)


      GCPS does not endorse or recommend any of the above agencies, as this list is for informational use only. Any fees incurred are the responsibility of the parent and/or student. This is not a complete list of resources for counselors or counseling assistance in Gwinnett or the Metro Atlanta Area. Please check with your insurance provider for referrals as well as with other sources of information for additional resources.
      Updated 2/15

  • Peer2Peer Warm Line


  • Substance Abuse Resource

    Cares Warm Line

  • Housing Resources

    Buford Housing Authority



    • Housing authority, low income affordable housing, public housing (Does NOT handle Section 8).
    • **Due to the high demand and volume of applications already on file for our Public Housing program, Buford Housing Authority has closed its waiting list, and no applications will be accepted until further notice. Please refer to the website above periodically for updated information about the waiting list **


    Division of Family and Children Services

    1-877-423-4746 — For case specific information and other inquiries.


    • To complete a child-care, TANF, Food Stamps, Medicaid application and/or update information, visit the


    Faith Project


    Fee: Straight fee Eligibility:

    • Male veterans 18 years of age and above


    Family Promise Gwinnett (Closed Temporarily)



    • An adult member of the family can call a case manager for an initial phone Depending on availability, the family will be contacted for a face-to-face interview. If the family meets program criteria, the family will be invited into the program. The overall process can take five to ten business days.
    • Instead of living at a fixed-site shelter, families — up to four in two rotations — stay each week at a different church or synagogue in the Family Promise of Gwinnett Network. All guests accepted into the program may be eligible to receive phone and Internet access; assistance with housing and employment searches; opportunities for job training; day care assistance; budget management, credit counseling, and parenting and nutrition


    • Gwinnett county resident


    Georgia Affordable Housing Search



    Georgia Department of Community Affairs



    • Currently, DCA is not accepting applications to its preliminary wait list for Housing Choice The application process was last opened on February 1, 2016 and closed on February 7, 2016. Applications were taken for all 149 counties in Georgia that DCA has jurisdiction.
    • **NOTICE from the website: The Housing Choice Voucher Program (Section 8) Wait List preliminary application period is currently closed. However, we are currently accepting preliminary applications for the Project Based Voucher Wait List.**


    Home of Hope (Gwinnett Children’s Shelter)



    • Residential care facility which provides services for homeless children from 0-17 years of age along with their young mothers. They also provide care and services for homeless girls aging out of the foster care system at 18 years of


    HomeSafe Georgia

    770-806-2100 or toll free 1-877-519-4443


    • Federally funded and state operated, HomeSafe Georgia offers three government mortgage programs to qualified homeowners based on need:

    • Mortgage Payment Assistance: Provides assistance to those who have experienced an unemployment or underemployment hardship in the last 36
    • Mortgage Reinstatement Assistance: Provides assistance to those in need of mortgage help who have suffered a military, medical or death-related hardship in the last 36
    • Mortgage Payment Reduction: Provides mortgage modification to those who have experienced a significant permanent reduction of income in the last 36


    • The applicant in need of mortgage assistance must live in Georgia, be the homeowner (the person listed on the security deed) or the spouse of the homeowner, and meet a set of eligibility requirements unique to a HomeSafe Georgia mortgage program. Additionally, the spouse (if applicable) and all homeowners and borrowers legally bound to the property must cooperate in the application
    • Once the online application is completed, you must download and print the documents, complete and sign where indicated, collect the supporting documentation on the checklist, and fax, mail or deliver the application package to HomeSafe


    Hope Atlanta / the Programs of Travelers Aid



    • Must meet eligibility and have certain documents. Please call
    • Programs and Services include: Reunification, PATH & Street Outreach, Emergency Housing, Homeless Prevention & Rapid Re-Housing, Supportive Housing, Gwinnett County Shelter + Care Program, HIV/AIDS (HOPWA) Assistance, Supportive Services for Veterans & their Families, and Domestic Violence


    Lawrenceville Housing Authority



    • The Housing Authority of the City of Lawrenceville (LHA) offers affordable rental units for low-income
    • **At this time, the Lawrenceville Housing Authority is not accepting new application for public housing. Please check the website for potential openings.**


    Partnership Against Domestic Violence



    • 24 hour crisis line, emergency shelter and other support for domestic violence victims/families.


    The Quinn House



    • Residential Program offers a 40-day Drug and Alcohol Program (can house approximately 24 individuals/males only).
    • Provides food, clothing, and other assistance to people in


    Rainbow Village, Inc.



    • Rainbow Village is a long-term program of self-help and self-sufficiency and not simply a place to seek shelter. Families are required to become an active part of their educational program and actively involved in the Rainbow Village community. The program requires commitment and accountability. Before families can even apply, it must be determined if you clearly meet the federal definition of homelessness, which is:
    • People who are living in a place not meant for human habitation, in emergency shelter, in transitional housing, or are exiting an institution where they temporarily
    • People who are losing their primary nighttime residence, which may include a motel or hotel or a doubled up situation, within 14 days and lack resources or support networks to remain in
    • Families with children or unaccompanied youth who are unstably housed and likely to continue in that
    • People who are fleeing or attempting to flee domestic violence, have no other residence, and lack the resources or support networks to obtain other permanent

    If you match that definition, then you also must match all of these qualifications:

    • Must be a resident in Georgia for at least 30

    • Must be willing and able to
    • Must have reliable transportation.
    • Must have custody of at least one


    SaltLight Center (Closed Temporarily)



    Hours: 7:00 pm – 7:00 am Monday-Friday

    • The SaltLight Center is an emergency, overnight homeless shelter for women and children in Gwinnett
    • Guests can stay from 1 to 7 nights a calendar Eligibility:
    • To enter the center all adults ages 18 and up need a photo ID (either a passport, state issued driver’s license, or state issued identification card).
    • We accept boys with their mothers up to age
    • No drugs, alcohol, or weapons are
    • You must be clean and sober to enter the


    Salvation Army



    • If you are currently facing a personal or financial crisis, you may schedule an appointment or call 211* for a list of other Metro Area

    Appointment Hours: 9:00 am – 12:00 pm and 1:00 pm. – 4:00 pm Monday-Friday

    • It has been recommended by Gwinnett Helpline Staff that families start calling around 6:30-7:00 am and leave a message in hopes of getting a call back to make an
    • Programs include: (1) Financial emergency services centers provide emergency and life-sustaining assistance with food, clothing, rent/mortgage, utilities, school supplies and furniture to individuals and families facing a financial crisis and (2) Home Sweet Home program seeks to reach out to newly homeless families or those at risk of imminent homelessness.


    St. Vincent de Paul Society of Georgia



    • Contact the main assistance line above for direct help or submit a request online through above
    • The SVP Society provides financial assistance for a range of needs including: rent and housing, utilities, food, medical/dental/prescriptions, counseling, legal fees, transportation, and burials.

    GCPS does not endorse or recommend any of the above agencies, as this list is for informational use only. Any fees incurred are the responsibility of the parent and/or student. This is not a complete list of online school resources in Gwinnett County and the Metro Atlanta Area. Please check with other sources of information for additional resources.

    Updated 9/18

  • Food Pantry Resources

    Important: Please call the food pantries to confirm that the hours have not changed and/or that they are still in operation. Food pantries often change their hours without notification. We do not want you to waste your time visiting a pantry that is not open.


    CarePointe Food Pantry                                                                           



    1800 Satellite Boulevard, Duluth, GA 30097

    Hours: 10:00 am – 12:00 pm Wednesday, Saturday

    • Provides non-perishable food supplies to those in need in the immediate area.
    • Also has a clothes closet


    City of Hope and Community Outreach Ministry, Inc.                                           


    182 Hunter St., Norcross, GA 30071

    Hours: 10:30 am – 1:30 pm Tuesday, Wednesday, Thursday


    Duluth Cooperative Ministry – Hands of Christ



    3395 Fox Street, Duluth, GA 30096

    Hours: 10:00 am – 2:00 pm Monday, Wednesday, Friday. Please call for an appointment.

    • Food and Personal Care Items are supplied to the Co-op through the churches, merchants, and local food drives from civic and community organizations.
    • Bread and meat donated by local merchants are delivered to the Co-op weekly by volunteers.


    • Serves residents in zip codes 30096 and 30097


    Exodus Outreach, Inc.                                                                              



    251 Bona Rd., Buford, Georgia 30518

    Hours: 9:30 am – 11:00 am Saturday


    Food Finder GA


    • Online service to locate food resources around Gwinnett County.

    Hope & Life Compassion Ministry Food Bank                                                        



    3594 Centerville Hwy, Snellville, GA 30039

    Hours: 9:30 am – 11:00 am Monday, Friday, Saturday; 5:00 – 6:00 pm Tuesday, Thursday  

    • Provides only food/no financial assistance.
    • No paper work necessary.


    Lawrenceville Cooperative Ministry



    52 Gwinnett Dr., Suite C, Lawrenceville, GA 30046

    Hours: 6:00 pm – 7:30 pm (food only) Monday; 10:00 am – 11:30 am (food only) Saturday; 10:00 am – 1:30 pm Wednesday; You must arrive at the Co-Op at least 30 minutes prior to closing to assure that you will be seen that day.

    • All seeking assistance must have picture ID and proof of residence for Lawrenceville or Dacula.
    • Clients may receive food from the Co-Op once every 30 days. Each time you come to the Co-Op, you must bring a current piece of mail to prove that you still live within our service area (Lawrenceville and Dacula). The postmark or date must be within the last 30 days.


    Life Tools Community Development Corporation



    9663 Hwy 5, Douglasville, GA 30135

    Hours: 9:00 am – 11:30 am Saturday

    • Food Pantry: Anyone can come.
    • The mission of Life Tools CDC/The Pantry is to minimize the effects of hunger in our community.


    Lilburn Cooperative Ministry



    5329 Five Forks Trickum Road, Lilburn, GA 30047

    Hours: 10:00 am – 2:00 pm Monday, Wednesday, Friday (last food order is taken at 1:30pm)

    • Food pantry, funds for emergency needs, clothing closet, referrals for other clothing needs and household items, referral information for other sources of assistance, budget planning assistance, employment resources and referrals, school supplies, counseling referral, follow up with clients for additional help.

    Documents needed for services:

    • Must have a social security card for everyone receiving assistance in the home.


    Midtown Assistance Center



    30 Porter Pl NE, Atlanta, GA 30308

    Hours: 9:30 am – 12:30 pm Monday, Thursday, Friday; 1:00 pm – 4:00 pm Tuesday, Wednesday

    • Center is located in the Atlanta First United Methodist Church
    • MAC helps people with: rent and utilities, groceries, transportation, clothing and shoes, Georgia identification and referrals.


    Norcross Cooperative Ministry



    2275 Mitchell Rd. Norcross, GA 30071

    Hours: 10:00 am – 2:00 pm Monday, Wednesday, Friday, Saturday; 6:00 pm – 8:00 pm Tuesday

    • Co-Op serves as many people as possible on a first come, first served basis. We frequently reach capacity before or early in each shift, soyou need to arrive early!
    • Offers services to families living in Norcross, Peachtree Corners, Doraville and Tucker of Gwinnett County, GA only.
    • Food and Clothing Assistance: Agency can provide food or clothing for an individual or family, living in our service area, a maximum of six times in a calendar year. There must be a minimum of 30 days between visits for food and clothing.
    • In addition to basic food items, we may be able to honor special requests (only when they are available) for Baby Products, Household Items, and Personal Care Items.

    Documents needed for services:

    • Photo ID for all adults in the household, ID’s for each child in the household (including Social Security card, Medicaid cards, etc.), current proof of residency (ex. lease or utility bill)


    North Fulton Community Charities



    11270 Elkins Rd, Roswell, GA 30076

    Hours: 9:00 am – 4:30 pm Monday, Wednesday, Friday; 9:00 am – 7:30 pm Tuesday, Thursday

    • Must be Fulton County Resident




    North Gwinnett Cooperative Ministry



    4395 Commerce Drive, Buford, GA 30518

    Hours: 6:00 pm – 8:00 pm Monday; 10:00 – 2:00 pm Wednesday, Thursday, Friday

    Services Provided:

    • Bread and bakery goods – Available to each household on a weekly basis.
    • Groceries – Available once every 60 days per household (for Senior Citizens (60+) twice per month).
    • Thrift store – Open Saturdays

    Documents needed for services:

    ·        Live in Buford, Suwanee, or Sugar Hill, GA, have a valid photo ID, provide proof of residency (utility bill dated within the last 30 days), Social Security cards for adults, birth certificates or Social Security cards for children in the home, provide proof of income for every member of your household that receives income. This includes - Wages, Food Stamps, Child support, TANF, Social Security, Disability or any other income you may receive. **This information is required each time you request assistance,**


    The Quinn House                                                                                   



    120 South Perry Street, Lawrenceville, GA

    Hours: 9:0 am – 12:00 pm Tuesday-Thursday (Call to request box)

    • The Quinn House is a State of Georgia licensed food bank.
    • All food box pick ups are by appointment only.
    • Proof of address is required for all food boxes.


    Southeast Cooperative Ministry 



    55 Grayson Industrial Pkwy, Grayson, GA 30017 

    Client Services Hours: 3:00 pm – 7:00pm Monday; 10:00 – 2:00 pm Wednesday, Friday

    • Individuals seeking assistance will be interviewed to assess needs and determine eligibility.
    • New Clients:Please arrive 1 hour prior to closing to be served.
    • Retuning Clients:Please remember to arrive at least 30 minutes before we close so we have enough time to prepare the items you need. 
    • Food Assistance: You may visit the Co-op every 30 days to receive food and non-food household items. If you receive food stamps, you may still qualify for non-food household items. You may return to the Co-op every 7 days to receive bread and pastry items.

    Documents needed for services:

    • We serve residents of Gwinnett County, Georgia living in Grayson, Snellville, and Loganville, you must have a picture id, you must have a piece of US Postal mail addressed to yourself that was received within the last 30 days of your visit to the Co-op.  Must be original.  Copies are not accepted.

    St. Peter & Paul Catholic Church



    2560 Tilson Rd, Decatur, GA 30032

    Hours: 10:00 am – 11:00 am Saturday


    St. Vincent de Paul Society of Georgia                                                    



    ·   Operates 38 Client Choice Food Pantries across North and Central Georgia, one in each of our Family Support Centers and the rest in the local Conferences. The Client Choice model allows families and individuals to select the food items that will be most useful to their families.

    • Closest Family Support Centers locations: Chamblee and Stone Mountain (call or check website for full addresses and hours) in addition to the local conferences.


    Streetwise Georgia Mobile Food Pantry                                                         



    1750 Cedars Road, Lawrenceville, GA 30045

    Hours: Second Saturday

    • StreetWise Georgia takes part in an initiative to feed more families in America, originally designed by the Atlanta Community Food Bank. They receive an additional shipment of food from the food bank and it is then divided into individual bags, put onto pallets in our parking lot, and distributed to needy families from all across our community. Registered guests never have to get out of their vehicles. Guests drive through the parking lot where StreetWise ambassadors load their vehicles with boxes of food.
    • Please call to schedule an appointment or register for an event with StreetWise.

    Documents needed for services:

    • Photo ID is required at check in.


    Warehouse of Hope



    480 North Fairgrounds St., Marietta, GA 30060

    Hours: 1:00 pm – 3:00 pm Wednesday; 10:00 am – 2:00 pm Saturday

    • If you are a family who needs assistance with food, clothing, toiletry items, cleaning supplies, baby diapers, and things of this sort we would love to assist you as best we can. We are unable to help with any financial situations.
    • To receive assistance from us you must attend our First Time Guest Orientation. Orientations will be Monday, Wednesday, Thursday at 10am; Tuesday at 10am OR 6pm. There are no orientations on Fridays. You must arrive 5 minutes before it begins.
    • Please expect to be here at least an hour. After you attend orientation you will become a member & get assistance same day. You will then be able to come back weekly.

    Documents needed for services:

    • Bring your picture ID, proof of income (check stub, food stamp letter, child support etc.), and if you have children who need diapers bring a copy of their birth certificate.


    GCPS does not endorse or recommend any of the above agencies, as this list is for informational use only. Any fees incurred are the responsibility of the parent and/or student. This is not a complete list of online school resources in Gwinnett County and the Metro Atlanta Area. Please check with other sources of information for additional resources.

    Updated 9/18

  • GA Department of Health COVID Hotline

    GA Depart of Public Health COVID Hotline

  • COVID Emotional Support Line

    Ga COVID emotional support